Humans Are Reading Your ChatGPT Chats, Lawsuit Claims

This article describes a class action complaint. The statements below are unproven allegations. OpenAI has not been found liable, there is no certified class, and nothing to claim at this time. This page is informational and is not legal advice. What Is This About? Free settlement alerts Get notified when new class actions open to claims Join thousands of readers who get the latest class action settlements you may qualify for — delivered straight to your inbox. No spam. Unsubscribe anytime. California residents: see our Notice at Collection & Privacy Choices. What “Project Lily” Allegedly Involves Where OpenAI Did and Did Not Say It Who Could Be in the Class The Eight Claims and What the Suit Asks For California’s Unfair Competition Law California’s Consumers Legal Remedies Act California’s False Advertising Law Fraudulent omission and concealment Intrusion upon seclusion Invasion of privacy under the California Constitution The California Consumer Privacy Act, alleging OpenAI shared personal information for an undisclosed purpose without reasonable safeguards Unjust enrichment What Happens Next Read the Complaint Your browser does not support viewing PDFs inline. Download the PDF. Questions The complaint alleges that they do, relying on a September 14, 2026 404 Media report about an OpenAI program code-named Project Lily. It also quotes an OpenAI Help Center FAQ saying that authorized OpenAI personnel and trusted service providers may access user content for several reasons, including to improve model performance unless the user has opted out. The lawsuit’s claim is that this was never disclosed where consumers would see it. None of the allegations has been proven in court. According to the complaint, which cites 404 Media’s reporting, Project Lily is OpenAI’s internal code name for a program in which contractors recruited through a staffing firm read real ChatGPT prompts and conversations, summarize what the user wanted, and score and critique four model responses on a scale of one to seven. OpenAI has not yet responded to the lawsuit in court. The complaint proposes a nationwide class of everyone in the United States who used ChatGPT during the applicable limitations period, plus a California subclass and subclasses of paying subscribers. Users of ChatGPT Enterprise, Business, Team and Edu accounts and API customers are excluded. No class has been certified. No. The case was filed on September 16, 2026 and is at the complaint stage. There is no settlement, no claim form and no certified class. If the case is certified or settles, class members would be notified and a claim process would be announced then. ChatGPT has a data-control setting labeled “Improve the model for everyone.” The Help Center FAQ quoted in the complaint says content may be accessed to improve model performance unless the user has opted out. The complaint asks the court to make that setting off by default and to require clearer disclosure. Sources Class Action Complaint, Vredenburgh v. OpenAI OpCo, LLC, No. 3:26-cv-10527-AGT (N.D. Cal. filed Sept. 16, 2026) — full text (PDF). U.S. District Court, Northern District of California — docket in Vredenburgh v. OpenAI OpCo, LLC, including service, the response deadline and the case management schedule. 404 Media — Inside “Project Lily”: The Humans Reading Your ChatGPT Chats (Sept. 14, 2026), the reporting the complaint relies on. OpenAI Help Center — Data Usage for Consumer Services FAQ. OpenAI — Privacy Policy and How Your Data Is Used to Improve Model Performance.